Yes. If you are an iPhone* user, you can download a free application via the App Store in iTunes.

Download the Greater Bank iPhone* app

*iPhone, iPad and iPod Touch are registered trademarks of Apple Inc.

Yes. If you are an Android™** phone user, you can download a free application via Google Play.

Download the Greater Bank Android** app

** Android is trademark of Google Inc

Fingerprint Login allows Greater Bank customers to log into our mobile banking app quickly, by scanning their fingerprint on their iOS or Android device.

Want to check the current system status of online banking, our app, the NPP or ATM/eftpos transactions? 

Click here

Our Outage Alerts page has all this information and more, including details of any future scheduled maintenance.

To turn on Fingerprint Login for your iPhone or iPad, simply open your settings (look for the cog icon), click on ‘Touch ID and Passcode” and follow the prompts.

Your device will walk you through registering one, or multiple fingerprints.

To turn on Fingerprint Login for your Android device, simply open your settings (look for the cog icon), click on "Lock Screen and Security > Fingerprints” and follow the prompts.

Your device will walk you through registering one, or multiple fingerprints.

The process to add a card to Apple Pay is slightly different for each device.

iPhone

• Open the Wallet app.
• Tap the “+” sign in the upper-right corner.
• To add the credit or debit card affiliated with your iTunes account, enter its security code. Or tap “Add a different card” and use your iPhone camera to scan the card information.

Apple Watch

• Open the Watch app on your iPhone.
• Tap “Wallet & Apple Pay”, then tap “Add Credit or Debit Card”.
• To add the credit or debit card affiliated with your iTunes account, enter its security code. Or tap “Add a different card” and use your iPhone camera to scan the card information.

iPad

• Go to Settings.
• Tap “Wallet & Apple Pay”, then tap “Add Credit or Debit Card”.
• To add the credit or debit card affiliated with your iTunes account, enter its security code. Or select “Add a different card” and use your iPad camera to scan the card information.

Mac models with Touch ID

• Go to System Preferences.
• Select “Wallet & Apple Pay”, then select “Add Card”.
• To add the credit or debit card affiliated with your iTunes account, enter its security code. Or select “Add a different card” and use your Mac camera to scan the card information.

Please visit https://support.apple.com/en-au/HT204506 for more information on how to set up Apple Pay.

To add a card to Google Wallet, simply follow the below steps:

• Open Google Wallet on your phone
• At the bottom, tap Payment
• At the bottom, tap the Add symbol (+) and then Credit or debit card
• You can use the camera to capture your card info or enter it manually
• If you're asked to verify your payment method, you should choose an option from the list (email, sms)
• Find and enter the verification code

Too easy!

Confirmation of Payee is an industry-wide service rolling out in 2025 that adds a layer of protection for payments to a BSB and account number. It checks the account name, BSB and account number you’ve entered against the details held by the recipient’s bank and lets you know whether it’s a match. This can help you make informed decisions before you make a payment, reducing the risk of scams and mistaken payments.

Confirmation of Payee is an initiative of Australian Payments Plus, the same organisation that also provides trusted payment services like BPAY^®, Osko^®, eftpos, PayID^® and PayTo^®.

When you make certain payments to a BSB and account number, Confirmation of Payee checks the details you enter against the account details held by the recipient’s bank and gives you a match outcome. That helps you decide what you want to do next – and gives you more confidence that the money you’re paying is going to the right account.