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What is online banking?

Online Banking is a means for our customers to manage their money via an internet-connected device. Regardless of whether you're using a PC or laptop, tablet or a smartphone, Greater Bank offers a range of solutions which allow you to access a secure online environment to transact with your money. 

Greater Bank customers first need to make sure they're registered with us to bank online. If you're not sure if you're registered, give us a call on 1300 651 400 and our friendly staff can register you in moments. Once you're registered, our Online Banking platform is accessible via the orange button at the top of each page on our website, and our mobile banking app can be downloaded for Apple and Android devices.

Once within Online Banking, you'll be able to use our full suite of features and services. Check your account balance, pay a bill, view interest earned, lock a misplaced card and much, much more. Our Mobile Banking App is constantly being updated to improve your experience managing your money on the go. Check your balance in seconds with our Quick Balance feature, log in securely with fingerprint or facial recognition, share your transaction receipts and account details easily - the list goes on.

Internet Banking

Internet Banking

For us to say that we Make Life Greater for our customers, we had to be sure that we met the banking needs of each and every one. Part of this is giving our customers the flexibility to access their money in a way that best suited their needs.

Mobile Banking

Mobile Banking

No two of us are the same, and therefore no two of us will do our banking the same way.

It’s your money, so you should be able to access it wherever and whenever you choose. So we developed a solution that would put managing your money literally at your fingertips. 

Phone Banking

Phone Banking

For us to say that we Make Life Greater for our customers, we had to be sure that we met the banking needs of each and every one. Part of this is giving our customers the flexibility to access their money in a way that best suited their needs.

To access Phone Banking, just dial 1300 363 536

Download the App

If you’re a Greater Bank customer and have registered for Internet Banking, why not download the Greater Bank Mobile Banking App on your smartphone or tablet today? It’s quick, easy to use, and it’s free to download to the device of your choice.

Growing Greater Together

If you haven’t already heard, to celebrate our 75th anniversary, we’re planting 75,000 trees to help the communities we call home grow greater together. Being customer-owned, we’ve always focussed on how we can make life greater for the 270,000 Australians who bank with us while ensuring that we can make our local communities stronger by investing our profits in the things we all care deeply about.

Our commitment to environmental awareness hasn’t just begun in our 75th year. Over the last 5 years, one of the ways we’ve been reducing our environmental impact as an organisation is by encouraging customers to transition from traditional paper communications to paperless banking. Our hope, by doing this, was that we could reduce the amount of paper we use as a business, and thereby reduce our carbon footprint.

Since this initiative began, we’re proud to say we’ve completed the transition of over 387,000 customer accounts from paper delivery to online bank statements. This translates to a saving of over 11.6 million pieces of paper, or an equivalent of 144 mature full-grown trees.

Through asking our customers to commit to such a small change, we’ve achieved something extraordinary, and we’re not stopping here.
Find out more about our plan to plant 75,000 trees this year, and explore the impact these plantings will have on our environment.

Making Internet Banking Greater

We're constantly rolling out handy new features and updates to our online banking platforms designed to make managing your money on the go easier. See what we've been up to lately.

Online Banking Support

We love seeing our customers make the most of our online banking, so get the answers you need with our range of FAQs.