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Emergency relief package

In response to the devastating bushfires throughout NSW and QLD, we’re offering a range of relief solutions for our customers in affected areas, effective immediately.

step 1

Let your bank know & cover yourself

The excitement of your upcoming trip will usually mean you’ve already told most of the people in your life about your upcoming trip, but have you remembered to tell your bank?

Financial institutions monitor their customer’s accounts for transaction patterns, and when they see a sudden change to this pattern without prior notice, alarm bells can start sounding. Whenever you travel overseas, letting your bank know of your activities should form part of your to-do list.

You wouldn’t head abroad without registering with smarttraveller.gov.au would you? Thought not. The same logic should apply to your banking. Save yourself the potential hassle while you’re away – a two minute phone call is all it takes.

What's more, getting the right Travel Insurance for your needs will ensure that you can enjoy the holiday of your dreams and avoid any travel nightmares. 

step 2

Go cashless

Let’s face it – by carrying cash abroad you put yourself at more risk of losing your money. If you were to misplace your wallet, or get robbed and lose all your cash, it’s untraceable. This leaves you in a tight spot. So, what are your best options?

  1. Visa Debit or Credit Card

    You’ll be fairly hard-pressed to find a tourist destination these days that is short of locations that accept Visa. Whether you decide to use your own savings with a Visa Debit, or opt for the Credit option, the flexibility and acceptance rate of Visa cards is hard to ignore. What’s more, Visa’s global network means that cancelling or putting a hold on your card in the event that it’s lost or stolen is a piece of cake.

    Find out more about Greater Bank Visa Debit Cards

  2. Multi-Currency Cash Passport

    The Cash Passport works just like a Debit Card, letting you use your own savings to make purchases abroad. The great advantage with the Cash Passport is that you can pre-load it before you hit the road with up to ten currencies of your choice, letting you lock in your exchange rate. Plus, it’s accepted at over 2.1 million ATMs and 35.9 million retailers worldwide.

    Find out more about Multi-Currency Cash Passport

step 3

Buy before you go

If you do need to carry cash for your trip, you should buy before you hit the airport, and from someone you trust. Buying foreign cash at the airport or overseas can be risky in that you are out in the open carrying a large amount of currency. By buying at home, no-one will know how much you’re carrying.

What’s more, buying at the airport or overseas puts you at the mercy of opportunistic vendors, meaning you’ll pay more than the exchange rate to get your hands on your currency. Buying foreign cash through Greater Bank is easy, and can be picked up from your nearest branch before you leave.

step 4

Banking Safely Online

Banking online is a quick, convenient way to manage your money no matter where you are. Greater Bank offers a range of solutions for managing your money online, with Internet and Mobile Banking, as well as our Mobile App for Android and iOS.

These online tools essentially put the bank branch in your back pocket, letting you open accounts, enquire after products and services, transfer money, pay bills using BPAYⓇ, and so much more. Plus, with improved navigation and a simple 4-digit login for our App, your money is literally at your fingertips.

However, there are still some things we can all do to ensure that our online banking is done safely.

step 5

Stay in touch

You should head off on your holiday knowing that your money is as safe as it can be, but it’s also good to know that if the muck hits the fan, you can reach out for help quickly, and easily, and get results fast. At Greater Bank, we’re renowned for our exemplary customer service, and that applies to our customers in Belmont just as much as those in Belgrade. Here’s how to get in touch with us, wherever you are.

  1. Over the phone

    Reach us internationally on +612 4921 9111, or if you’ve had a card lost or stolen, call 1300 731 144

  2. Online

    Email us at webenquiry@greater.com.au, or contact us around the clock via The Greater Bank website.

  3. On Social Media

    Hit us up via Facebook, Twitter or Google Plus – the choice is yours!