Legal

Privacy and Credit Reporting Policy

At Greater Bank, we take your privacy very seriously. See how we're addressing information security both online and offline here, and enjoy peace of mind.

Regulatory Disclosures

View info on our Annual General Meeting, our past APS 330 Disclosures, our past Annual Reports and more.

Disclosure Documents

We invite you to view the terms and conditions and other disclosure documents for various Greater Bank products and services. You should read these documents carefully. If you have any questions or would like a hard copy of any of the documents please call our Contact Centre on 1300 651 400 or call into any branch.

Feedback, Complaints and Dispute Resolution

If we've done something really well, if we haven't met your expectations in some way or if you have a complaint about a product, service, or the conduct of our staff or agents we’d love to hear from you.

Fraud Protection and Security

Doing your banking online is a safe, convenient option, but there are steps we can all take to keep it that way. Stay up to date with the latest in fraud protection here.

Site Terms and Conditions

Want some more information about the Terms and Conditions of using Greater Bank's website? You'll find all the answers you're after right here.

Fees and Charges

We think our products and services provide great value options to help make banking greater, but don't just take our word for it - see for yourself!

To view Greater Bank's full range of Disclosure Documents, click here.

Anti-money laundering and counter-terrorism financing information

Greater Bank ABN 88087651956 (Greater Bank) is required by law to comply with the Anti-Money Laundering and Counter Terrorism Financing Act 2006 (AML/CTF Act), and the Anti-Money Laundering and Counter Terrorism Financing Rules Instrument 2007 (AML/CTF Rules); together known as Australia’s AML/CTF legislation.