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Updating your browser and operating systems to stay secure

To enhance our security, we’re making some updates on September 1st, 2020. This involves some changes to the browsers and operating systems you can use to access Online and Mobile Banking.


Our commitment to the community runs far deeper than simply providing quality banking solutions. We have a long history of supporting the people and communities that support us. It’s part of our DNA and something we’re extremely proud of.

We’re all experiencing challenging and unprecedented times as a result of COVID-19, which means our community support is more important than ever.

That’s why, with the help of our community and Charitable Foundation partners, we’re working to ensure our customers and the communities in which we operate remain connected and supported through this crisis.

Delivering this support though has presented us with some challenges. Social distancing means we’ve had to rethink the way we connect with our communities.

The solution?

This online hub that features content developed in conjunction with our partners to help you navigate through this COVID-19 journey. It includes a range of tools, resources and activities that focus on four important lifestyle pillars - physical health, mental health, nutrition and education.

This content will be updated regularly so make sure you keep checking in to see the latest info from our partners.

Together we are working to make our communities greater.

Video of the Week!

This week our favourite video features Behavioural Economist at the University of Newcastle, Dr David Savage

David talks about the fascinating behavioural effects and impacts of the coronavirus and how this might shape our future behaviour. 

Other ways we're giving back to the community!

Messages of Thanks

Unprecedented times call for unprecedented thanks. We asked the community who you wanted to give a big thank you to as we come together to support each other. These messages are being showcased on billboards across regional NSW to thank those people who may have otherwise gone unnoticed by the wider community.

This initiative is a simple way for us to literally put up in lights those people who have conducted some incredibly important feats, which otherwise would have gone unnoticed by the wider community.

#hereshow we're helping spread messages of thanks from our customers

In order to spread a little hope and community spirit in such a time of disconnectedness, we decided to use our billboards to amplify our customers' messages of thanks for whatever they were grateful for.

Together, Not Alone

In this time of crisis and uncertainty, we’re all looking for a bit of good news. Together, Not Alone is an initiative of our creative partners at Out of the Square to help deliver some positivity across Newcastle, the Hunter Region and beyond. Through highlighting individuals and businesses who are adapting and evolving during this time, we hope to bring inspiration and practical advice to our customers.

We’re proud to support this initiative, in partnership with the Newcastle Herald, to deliver these stories over the coming weeks and months.