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Easter and ANZAC Day Public Holidays

All the information you'll need to do your banking over the public holidays this April. Check out our branch and contact centre opening hours, as well as important information about your scheduled payments (Easypays).


Author: Jason Moffat

Tips to shop safely in the lead up to Christmas

The Greater Building Society supports the call by the Australian Federal Police, ABACUS (the industry body for mutual building societies and credit unions) and the Australian Bankers Association for consumers to be careful when shopping in the lead up to Christmas.

Can you believe there are only eight weeks until Christmas? Some of you may be better organised than I am and have already started hitting the shops or the computer to purchase this year’s presents. 

Last week  the Australian Federal Police, the Australian Bankers' Association, and Abacus, the industry body for building societies and credit unions issued a joint media release with a timely reminder about some tips on protecting your credit and debit cards when spending in stores or online. 

Here’s my summary of their good advice. 

There are some basic safety precautions you can take to protect your personal information, especially when shopping online. Be as much on-guard when shopping online as you are in a store.  If an offer looks too good to be true, it usually is, and may be a hoax or scam. Before proceeding to the online cash register, research the online business. Can you trust them and your card details? Remember, never send your credit card details by email. Emails are not secure. 

5 tips for staying safe

  1. NEVER reveal your PIN and Internet banking passwords
  2. Check your statements regularly to ensure they are accurate and report errors immediately
  3. Maintain up-to-date anti-virus and firewall software on your computer
  4. Use strong passwords and limit the amount of personal information you put online
  5. Make sure you know where your cards are located at all times - never let your card out of your sight 
  6. Never respond to or open attachments in unsolicited emails

What will the Greater be doing to help keep you safe? 

I have a special team of people that just look after keeping our customers’ data and funds safe.  Their work was recognised by ABACUS last month for being a leader in security and fraud prevention. (Well done team. The award is sitting proudly in our Head Office!) 

We constantly monitor accounts and transactions  – looking for suspicious transactions. We usually find things before a customer notices anything odd on their account. If we suspect your card has been compromised we may suspend your account and call you to check if a transaction actually took place. 

That’s why it is so important for you to make sure we have your up-to-date contact numbers – mobile, work and home. 

Enjoy your Christmas shopping but please take care of your financial information.

Is it too early to say Merry Christmas?